Evidently, the ubiquitous use of smartphones has made old-fashioned courtesies obsolete, claims The New York Times. “Really, who sends an e-mail or text message that just says ‘Thank you’? Who leaves a voice mail message when you don’t answer, rather than texting you? Who asks for a fact easily found on Google? Don’t these people realize that they’re wasting your time?” rants NYT‘s Nick Bilton. He asks, at what point does appreciation and showing appreciation outweigh the cost?